State Farm® Insurance Agent Veronica Mitchell

"Bri is an absolutely amazing agent! She has helped me save a TON of money switching from GEICO. Call her today - I think you will be as surprised and pleased as I was!!"

"Bri was pleasant to speak with and knowledgeable about the insurance, and she's saving me $100 a month on my insurance. Very professional"

"Chrishauna must be one of these kind of people that makes Veronica think that she’s got it all handled when Veronica has to be out of the office which couldn’t be further from the truth. Veronica is nice but she makes lots of promises and doesn’t deliver I think she expects her staff who is totally under qualified to do so for her. I have so many issues with them that are pretty big that I could go on and on, but it ended with being owed money in a refund. I had to practically beg over and over and over again, proving I was right with paperwork. Finally, someone got back to me. This entire process started in February 2025 and it is currently still going on as of Nearly October 2025. Most of my emails are ignored and I get told by Veronica that it went to corporate… but nobody seems to have any feedback or know what’s going on …so as of right now, State Farm has stolen money from me…let’s not even talk about or maybe we should the fact that I had homeowners insurance that I kept begging them to correct it had been bundled with my automobiles and they never reached out to the company that they are in partnership with for homeowners getting things straightened out that went on nearly a year. I have truly been extremely patient not changing this review, you see originally I had given them a good review. I think I was too quick to do that. Just because the girls were Jolly on the phone and in a good mood… but that Doesn’t mean they do a good job, & when you start to let them know, things are going wrong that Jolly mood is nowhere to be found. It’ll be interesting to see if I get the over $200 that is still owed to me…. But it was over $600 that was owed to me and then I got a check for a little over 400 due to an error on their part at the agency saying I bought my car when I didn’t buy my car I had the paperwork to show the purchase date. Somehow I still don’t have my money. So frustrating. Also, without notice, they jumped my rate over $100 a month When you have Ben ( a single mom of 11 years and you are on a strict budget, you don’t just do that to somebody without giving them some notice . I have since dropped the agency I was able to get Geico to come in and match my old rate actually they even saved me an extra hundred dollars so it was $100 cheaper than my original rate with State Farm. I hate to do this. I know Veronica‘s family has had some health problems. But these girls in the office that are supposed to have her back don’t and I would not want anyone else to have to go through all the loop poles. I’ve had to go through and deal with what I’ve had to deal with."

"I had an outstanding experience working with Bri at State Farm! From the very beginning, she was friendly, professional, and incredibly knowledgeable. Bri was patient with my questions and never made me feel rushed or pressured. It's clear that she genuinely cares about her clients and wants the best for them. She made what can sometimes be a stressful process feel simple and even enjoyable. If you're looking for someone who is both personable and reliable, I highly recommend asking for Bri. She truly goes above and beyond—State Farm is lucky to have her!"

"Bri was very knowledgeable and timely. We needed to update our liability policy. Bri had our insurance policy issued the next day. It was a pleasure speaking with Bri. Her customer service was awesome!!!"

"This is an excellent team! Shout out to the owner Veronika, Bri and Chrishuana!"

"I spoke to a female Regina and she was awesome took her time with me helped me and answered all my questions never rushed.Regina help me with different parts of my policy and made me very comfortable.THANK YOU"

"Veronica is very helpful and is always quick to answer whatever questions I have no matter what it is.. Great customer service all around."

"I had the pleasure of speaking with Chrishauna in office regarding my car insurance. She listened to my needs regarding my car insurance. Made suggestions / recommendation and was able to accommodate my wants. Thank you CC. Even our personable part of conversation was enlightening. The best to you."

"Chrishauna has been an excellent agent for years. She has always answered my various requests, and has been very diligent ensuring that I was always getting the best rate possible while still covering all of my needs. I'm glad this office has such a good asset available at all times!"

"I have my auto, home and umbrella insurance policies with State Farm. My State Farm agent is Chrishauna Wizzart who is the most knowledgeable insurance agent that I have ever encountered. Ms. Wizzart assisted in bundling my insurance package with the appropriate amount of coverage for each policy. Whenever I have any questions concerning these policies, Ms. Wizzart has the answers and is always available to offer cogent advice In my book, she scores a perfect 10."

"Chrishauna was the absolute best agent I’ve ever had the pleasure of working with! I highly recommend her and will definitely work with her again."

"The service here was amazing! I had the pleasure of being helped by Chrishauna McKelton. She’s amazing, answered every question and met all my needs. Very satisfied!"

"I had a fantastic experience working with chrishauna at sate farm From the very beginning, she was friendly, knowledgeable, and incredibly patient in answering all of my questions. She took the time to understand my needs and found the best coverage options without any pressure."

"Brinyah is a life saver she explained my policy very thorough and got me a good rate with excellent coverage I couldn’t resist"

"Chrishauna at State Farm delivers outstanding customer service! She’s knowledgeable, friendly, and made everything quick and easy—highly recommend!"

"It was a pleasure to deal with Chrishauna the other day! She was extremely pleasant,knowledgeable and easy to deal with."

"Amazing job. Everything was done fast and professional. Thank you !!!"

"It does not get any better! The eagerness to help no matter the time of day is unbelievable. You will not find customer service or the willingness to share insurance knowledge like these ladies any where else! Thank you!"

"I commend Jorge and Terrell for their exceptional assistance; their support was invaluable. This insurance provider stands out as a leader in the industry, and the customer service at this location is exemplary. I am grateful for their comprehensive support and the successful completion of my insurance application."

"Working with Bri at this agency was great! She was very responsive and everything had a quick turnaround. She's very knowledgeable and explained everything very well. I look forward to a working with them!"

"Regina, Regina, Regina! What an absolute gem. I was transferring my pre-existing policy from a different state to FL and she was incredibly helpful the whole time. This was my first time purchasing insurance and she explained everything clearly and set me up for success. I have full confidence in this branch and it gives me peace of mind to know I'm covered by good folks :)"

"Chrishauna was expertly help and a pure pleasure to work with! I'm very pleased thank you so much!"

"Thank you Bri!!!"

"Veronica was very kind and professional, she took care of me after the accident and helped me get the results I wanted, thank you very much."